Frequently Asked Questions

Answer: Rest assured- Relevar’s services are affordable. An initial phone call can generate an estimate, however specific prices are determined after the personalized assessment is completed.
Answer:

  • All Long-Term Care Insurance​​​​​
  • All Auto Insurance​​​​​
  • ​​​​​All Workers’ Compensation Insurance
Answer:

  • ​​​​​Eastern Wayne County
  • ​​​​​Oakland County
  • Macomb County​​​​​
  • Lapeer County​​​​​
  • St. Clair County​​​​​
  • Wayne County
  • ​​​​​Port Huron
Answer: Yes, all of Relevar’s caregivers are bonded and insured. They are directly employed by us and we assume all responsibility for their taxes, benefits, workers compensation and insurance.
Answer: Attendant care is a general term used to describe a caregiver who goes into the home to care for a loved one.
Answer: If your services are covered by insurance, we bill them directly. Otherwise, we will bill the paying party on a weekly basis. We also accept Visa and MasterCard. Invoices are due upon receipt.
Answer: Yes, our caregiver can make day trips or extend services for the entire length of your vacation.
Answer: Yes, our caregivers have experience in Alzheimer’s, Parkinson’s, Congestive Heart Failure, Multiple Sclerosis, Spinal Cord Injury, Traumatic Brain Injury, Stroke, Cancer, ALS (Lou Gehrigs’ Disease), COPD and Multiple Fractures.
Answer: Services can begin within 24-48 hours depending upon when the personalized assessment is completed. Occasionally, we can start the same day.
Answer: In some cases a deposit will be required. More information will be given to you at the time of the assessment.
Answer: Yes, just call us with the days and times and we will arrange for help during those days and hours.
Answer: Services can begin and end as needed. Hours can increase and decrease as needed. We request a 48 hour notice to end services so we have time to move the caregivers to other clients. Our team will work hard to customize a care plan that works for the entire family.
Answer: For the most part, the answer is no. Some companies will pay in the case where the patients’ needs require hourly nursing care typically if they are on a vent or some other high tech service that only a nurse can provide. If the patient needs the assistance of a Home Care Aide, your health insurance does not pay in those instances. We would recommend you call them or read your benefit document to get clarification.